Careers

Work With Us

A great place to kickstart your career, offering a delightful work environment where seasoned professionals will train you on the most effective approach to presenting yourself to clients.

Job Code
TE-001
 
Number of positions
05
 
Industry preferred
Customer Service
 
Requirement 
  • Proven work experience in a customer support role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making skills.
  • Ability to multi-task and manage time effectively.
  • Proficiency in Microsoft Office and customer service software applications.
  • Bachelor's degree in any relevant field.
 
 
 

Job Description

  • Respond to customer queries and concerns via email, chat, and phone in a timely and professional manner.
  • Ensure that all customer inquiries are resolved promptly and to the customer's satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other teams to address and resolve customer issues.
  • Identify customer needs and offer appropriate solutions, products, or services.
  • Keep abreast of company products, services, and policies in order to provide accurate information to customers.
  • Continuously develop and enhance your customer service skills.

If you are passionate about customer service and possess the above qualifications, please submit your resume and cover letter for consideration. We look forward to hearing from you.

Job Code
TE-002
 
Number of positions
05
 
Industry preferred
Technical Support
 
Requirement 
  • Proven experience in a technical support role, preferably in the technology industry.
  • Strong technical knowledge of hardware, software, networking, and troubleshooting techniques.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and efficiently manage time and priorities.
  • Ability to communicate technical information to non-technical customers in a clear and concise manner.
  • Familiarity with CRM or helpdesk software.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  •  
 
 
 

Job Description

  • Provide technical support to customers via phone, email, chat, or other communication channels.
  • Diagnose and resolve technical issues related to hardware, software, and networking.
  • Troubleshoot and investigate customer problems, identify root causes, and implement effective solutions.
  • Maintain accurate records of customer interactions, including details of inquiries, comments, and solutions provided.
  • Collaborate with cross-functional teams, such as product development and quality assurance, to resolve complex technical issues.
  • Educate customers on the proper use and functionality of our products or services.
  • Keep up-to-date with the latest product updates, technical specifications, and troubleshooting techniques.
  • Provide feedback to the product development team on recurring technical issues and customer feedback.

If you are passionate about customer service and possess the above qualifications, please submit your resume and cover letter for consideration. We look forward to hearing from you.

Job Code
TE-003
 
Number of positions
05
 
Industry preferred
Data Entry and Processing
 
Requirement 
  • Proven experience as a data entry operator or similar role.
  • Excellent typing speed and accuracy.
  • Strong attention to detail and ability to spot errors.
  • Proficiency in data entry and data management software and tools.
  • Basic knowledge of Microsoft Office Suite, particularly Excel.
  • Ability to work independently and follow established guidelines and procedures.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal skills.
  • High school diploma or equivalent qualification.

 

 
Job Description
  • Enter and verify data into designated databases or systems with high accuracy and attention to detail.
  • Perform data quality checks to identify and correct errors or inconsistencies.
  • Update and maintain records, files, and documents in an organized manner.
  • Follow established procedures and guidelines for data entry and data management.
  • Collaborate with other team members and departments to ensure data accuracy and completeness.
  • Assist in generating reports, charts, and summaries as needed.
  • Maintain confidentiality and adhere to data security policies and procedures.
  • Meet deadlines and targets for data entry tasks.

If you possess exceptional data entry skills, are detail-oriented, and have a high level of accuracy and confidentiality, please submit your resume and cover letter for consideration. We look forward to reviewing your application.

Please send in your CV at jobs@g7ts.com