Distributed BPO (D-BPO)
During the pandemic outbreak, we developed a virtual platform for our existing customers to cater work from home solution using renowned technology covering all aspects of info security and governance and resumed operations within 48hours of timeframe.
Leveraging the virtual platform solution, we further introduced a Distributed BPO model where outsourcing services are provided remotely by a network of professionals located in different geographic locations. This approach allows us to tap into a global talent pool and leverage the benefits of cost-effectiveness, flexibility, and scalability.
A team of professionals with diverse skill sets work together to deliver outsourcing services to our clients from different locations, allowing for round-the-clock service delivery. Communication and collaboration are facilitated through various digital tools and platforms, making it possible for teams to work together seamlessly. Additionally, the distributed model allows for flexible scaling of resources, making it possible for the BPO company to adjust to changes in demand quickly.
Another advantage of distributed BPO is its ability to provide high-quality services. By tapping into a global talent pool, G7 Teleservices Private Limited can access professionals with diverse skill sets, expertise, and experience. This allows them to deliver services that are tailored to the specific needs of clients, resulting in improved service quality and customer satisfaction.